I have been given prime examples in my retail experience of people willing to give up almost everything important to them for the sake of their job. They use intimidation to get results and often times spend countless hours trying to be the best at the cost of their family, friends, and lives in general.
If you have been in the retail world you are familiar with DM visits, RM visits, Corporate visits, etc. These are the things you stay at work late and go in early for. When you ask another store manager how their week is and they say, "Preparing for a visit..." you can sympathize with the anxiety they are going through. These can go REALLY good, or REALLY bad. There's rarely an in between. An example of REALLY bad? I once had a Regional Manager who hated women in positions of power. He was 5'3". Short complex anyone? If you know me, you can imagine how (not) well I handled this visit. :)
Anyway, going back to my first thought. For the most part, the examples presented to me of upper management individuals who are very successful and very good at their jobs has been somewhat negative. In a business sense they are everything they should be. Outgoing, always reaching for the better, quick to throw out ideas of how to improve your business, and just all around very well put together. The other thing I have noticed is the amount of time spent away from their homes. I never really heard about balance between work and family. It was always work...#1...
That has finally changed. I have been given an example of the success + the caring. I have had the ideas conveyed to me that family is important. If today was bad then tomorrow will be better. Don't dwell on your negative feedback and move on. "We sell socks and underwear. We just want to do it well." "I AM ALWAYS A PHONE CALL AWAY" "I AM PROUD OF YOU"
I guarantee in a room full of retail managers hardly one could raise their hand and say they have heard this from a superior in their business. But I have. :)